FREQUENTLY ASKED QUESTIONS

PAYMENT OPTIONS

There are several ways to pay for your order online. Check your options below, and choose what’s best for you:

  1. Cash on Delivery  – Available only for orders to be delivered within the city limits of Cebu, Mactan, Mandaue, Talisay, and Consolacion.
  2. Bank Deposit – Deposit your payment to our BDO account at any BDO branch nationwide.
  3. Credit Card – We accept all major credit cards.

 

SHIPPING AND DELIVERY OPTIONS

Store Pick-Up: You may pick up your orders in 2-3 working days at our Downtown Cebu branch or at our Mambaling branch.

Express Delivery: Your order will be delivered to your doorstep in 3-5 working days if your delivery site is within the city limits of Cebu, Mactan, Mandaue, Talisay, and Consolacion.

Economy Shipping: Your order will be delivered to your doorstep in approximately 3 weeks if your shipping address is located outside of the major cities of Cebu. Please note that if your shipping address is located in a remote site, additional charges may apply; if this is the case, a Cebu Bionic logistics representative will be in touch with you. If you need your order sooner, we can arrange for expedited shipping at an additional cost to you – please send us detailed instructions on the “Special Instructions” section when placing your order. 

 

SPECIAL ORDERS

If the item you are looking for is not listed in our site, we can still help you find it, just send us an email!